SUPPORT FOR THE WORLD AFTER.

Contact us as soon as possible. If your order has not entered processing yet, we’ll do our best to update or cancel it. Once production or fulfillment begins, changes may no longer be possible.

The payment methods currently available for your location are displayed securely during checkout. Your order is submitted only after payment is confirmed.

Contact us with your order number and a clear description of the issue. Include photos when an item arrived damaged, defective, misprinted or incorrect.

Use the contact form or email oldvegasbrand@gmail.com.

Most physical orders are produced within 1–2 business days before shipping. Production timing can vary by product and facility.

• United States3–6 days typical · some hoodies 5–15 days
• United Kingdom and European Union5–12 business days
• Rest of the world8–17 business days

Delivery estimates begin after production. Fulfillment location varies by product and destination, so transit times can differ by item. Carrier delays, customs, severe weather and other events outside our control can also affect delivery.

Standard shipping is free on U.S. orders. International rates are calculated at checkout before payment, based on the destination and available delivery method.

A tracking link is emailed after your order ships. Tracking can take up to 48 hours to show its first carrier update. Check spam or promotions if the email does not appear.

Contact support with your order number if tracking has not updated for several business days or the carrier marks the package delivered but you cannot locate it.

International orders may be subject to local duties, taxes or customs fees imposed by the destination country. These charges may not be included at checkout unless explicitly stated there.

Some orders can arrive in separate packages when different products complete fulfillment at different times. Each shipped package should receive its own tracking update.

Open the size guide on the product page and compare its garment measurements with a similar item you already own. Do not rely only on the size name because fit can vary between product types.

Check the product description for regular, relaxed or oversized fit notes before ordering.

OLD VEGAS works with production partners in the United States and Europe. Fulfillment location varies by product and destination.

Follow the care label attached to your item. For printed clothing, washing inside out in cold water with similar colors and using a gentle cycle can help protect the artwork.

Avoid bleach and do not iron directly over the printed design. Air drying or low heat is generally gentler on the garment.

VAULT CREDIT is a digital OLD VEGAS gift card available from $25 to $300 in $25 increments. Choose an amount, send it to yourself or directly to a recipient by email, and redeem the gift-card code at checkout. Any unused balance stays available until used or expired. VAULT CREDIT is valid for five (5) years from purchase, except where applicable law requires a longer validity period or prohibits expiration. It is final sale and non-refundable after issuance or digital delivery, except where required by applicable law.

If your item arrives damaged, defective, misprinted, incorrect, or materially different from what you ordered — or if a shipment is confirmed lost or materially damaged in transit — OLD VEGAS will make it right at no additional cost to you.

The normal solution is a free replacement or reshipment. Depending on the situation, we may instead provide a refund or another appropriate remedy. You normally will not need to return a damaged or defective item unless we specifically ask you to.

If an order is significantly delayed, contact us so we can investigate. If the delay develops into a confirmed delivery problem, we will make it right. If the package ultimately arrives, we may also choose to offer a goodwill bonus or store credit depending on the circumstances.

Email oldvegasbrand@gmail.com with your order number, a clear description of the issue, and photos or tracking details when relevant.

Yes. We accept return or exchange requests for the wrong size or color, change of mind, or personal preference. However, most OLD VEGAS products are made specifically for each order and the brand is operated remotely from Israel, so voluntary returns must be sent back to Israel.

Contact oldvegasbrand@gmail.com before sending anything. We will provide the correct return address and instructions. The customer is responsible for return shipping to Israel.

The item must be unused, unworn, unwashed, in its original condition, and returned in its original packaging. After it arrives, we inspect it before approving a refund, exchange, or replacement.

Approved voluntary returns can receive a refund of the product price only, or an exchange/replacement where agreed. Original shipping and return-shipping costs are not refunded. Because the item is made to order and international return shipping is your responsibility, please use the size guide and check your color selection carefully before checkout.

This does not affect mandatory consumer rights that apply in your country or region.